Payment policy
Payment Policy
At Isla & Mae Charleston, we offer secure and convenient payment options to make your shopping experience as smooth as possible. Please note that available payment methods may vary depending on your country of residence. Customers are responsible for checking which payment methods are available to them at checkout.
Available Payment Methods
We currently accept the following payment methods:
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American Express (Amex)
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Apple Pay
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Google Pay
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Mastercard
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Visa
Security
All payments are processed through a secure SSL connection to ensure the protection of your personal and payment data.
Your payment details are never stored on our servers. Isla & Mae Charleston uses trusted third-party payment processors to handle transactions safely and confidentially.
Payment Processing
Orders are processed only after payment has been successfully completed.
Once your payment is confirmed, you will receive an email with your order confirmation and payment receipt.
Refunds
If you are eligible for a refund (for example, after an approved return), the refund will be processed within 14 days after the returned item has been received and inspected.
Refunds are always issued via the original payment method used for the purchase.
Contact
For any questions regarding payments, please contact us at info@islamaecharleston.com.